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      <image:caption>Whatever it is, the way you tell your story online can make all the difference.</image:caption>
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      <image:caption>Usability Study: CostcoGrocery</image:caption>
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      <image:title>CA DMV App: Usability Evaluation &amp; Redesign</image:title>
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      <image:title>CA DMV App: Usability Evaluation &amp; Redesign</image:title>
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      <image:caption>The current version of the CA DMV app gives users access to many online transactions. Although the home menu has been minimized for mobile use, navigating the app is frustrating, and users would rather use the desktop website or go to a field office.</image:caption>
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      <image:caption>Table: CostcoGrocery Usability Scorecard</image:caption>
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      <image:caption>Image: Screenshot of a remote moderated session conducted via Zoom</image:caption>
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      <image:title>Interaction Design – RockX - Make it stand out</image:title>
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      <image:title>Interaction Design – RockX - Make it stand out</image:title>
      <image:caption>Wireframes of grid-to-grammar design</image:caption>
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      <image:caption>Prioritization Matrix for B2E Dashboard</image:caption>
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